HVAC FAQs

HVAC FAQs | Frequently Asked Questions about Heating & Cooling

Understanding your heating and cooling system shouldn’t be a mystery. At Northern Heating & Cooling, we believe that informed homeowners and business owners make better choices—and enjoy better comfort, efficiency, and peace of mind. That’s why we’ve created this collection of HVAC resources for Great Falls and the surrounding Montana communities. From practical maintenance tips to answers to your most common questions, our goal is to help you feel confident in managing your system year-round.

Answers to Your Most Common HVAC Questions in Great Falls

If you’ve ever stood in front of your thermostat wondering why it’s blowing cold air in January—or asked yourself how often you really need to change that air filter—you’re not alone. At Northern Heating & Cooling, we’ve spent decades answering these very questions for homeowners and business owners across Great Falls, Black Eagle, and throughout Cascade County. Below you’ll find clear, straightforward answers to our most frequently asked HVAC questions.



Whether you’re troubleshooting an issue or planning a system upgrade, these answers are a great place to start.

  • How often should I service my HVAC system?

    We recommend servicing your furnace and air conditioner once per year—ideally in the fall for heating and in the spring for cooling. Preventative maintenance keeps your system running efficiently and helps prevent unexpected breakdowns. Explore our Maintenance Tips for more on what to expect during a tune-up.

  • How often should I change my furnace filter?

    In most homes, we recommend changing your air filter every 1–3 months. If you have pets, allergies, or a higher volume of foot traffic, you might need to replace it more often. A dirty filter restricts airflow and makes your HVAC system work harder, which increases energy use and shortens its lifespan.

  • Why is my air conditioner freezing up?

    A frozen AC unit can be caused by a dirty filter, low refrigerant, or restricted airflow due to blocked vents or dirty coils. Turn off your system and let it thaw before calling for service. If it happens repeatedly, it may be time for professional AC repair.

  • What size HVAC system do I need for my home?

    There’s no one-size-fits-all answer. Proper sizing depends on your square footage, insulation, window count, and more. Installing a unit that’s too big or too small leads to inefficiency and comfort issues. We offer custom load calculations as part of every new system installation.

  • What does SEER rating mean for AC units?

    SEER stands for Seasonal Energy Efficiency Ratio. It measures cooling efficiency—the higher the number, the more efficient the system. New units in Montana must meet a minimum SEER rating (usually 14 or higher), but high-efficiency models can go up to SEER 20+. We can walk you through options during an AC upgrade.

  • Should I repair or replace my HVAC unit?

    If your unit is over 12–15 years old and facing frequent repairs, it may be more cost-effective to replace it. A general rule is: if repairs cost more than 50% of the price of a new system, consider replacement. Learn more on our HVAC Retrofitting page.

  • Can I add air conditioning to my existing heating system?

    Yes—in many cases, we can retrofit an AC coil and condenser to work with your current furnace. It depends on your ductwork and system design. We specialize in custom retrofitting solutions for older homes in Great Falls.

  • What’s that strange noise coming from my furnace or AC?

    Banging, screeching, or rattling noises often indicate a loose component, worn belt, or airflow problem. Don’t ignore unusual sounds—they’re usually the first sign of a larger issue. Schedule a furnace repair or AC inspection before things get worse.

  • What indoor air quality solutions do you offer?

    We install whole-house air purifiers, humidifiers and dehumidifiers, and smart thermostats to improve comfort and reduce allergens, dust, and mold in your home. Ask us about a custom air quality assessment.

  • What maintenance can I do myself vs. need a pro for?

    Homeowners can (and should) replace filters, check thermostat settings, and keep vents clear. But deeper tasks—like coil cleaning, refrigerant checks, burner inspections, and duct balancing—should be handled by our licensed technicians during annual service.

  • How long do furnaces and AC units last?

    With regular maintenance, furnaces typically last 15–20 years and central AC systems around 12–15 years. If your system is nearing the end of its lifespan, consider planning for a replacement to avoid downtime during a heatwave or cold snap.

  • Can a smart thermostat really save me money?

    Yes—especially in our variable Montana climate. A smart thermostat lets you control your HVAC remotely and adjust schedules based on your daily routine. Many homeowners see energy savings of 10–20% annually.

  • How do I lower my heating bill in winter?

    Start with a clean filter, sealed ductwork, and properly programmed thermostat. Also consider upgrading to a high-efficiency furnace or exploring zoning options. Learn more about energy-saving upgrades we offer in the Great Falls area.

  • Do you offer emergency HVAC service?

    Yes—our team provides 24/7 emergency service for heating and cooling emergencies, even on weekends and holidays. When your furnace goes out during a cold snap, we’re here to help.

Still Have HVAC Questions? Let’s Talk.

Don’t see your question listed here? We’re always happy to provide answers tailored to your home or business. Contact us today to speak with a local expert or to schedule an HVAC service in Great Falls or the surrounding communities.